Personal Data Protection

ko444's Privacy Policy

Find out how your personal information is collected, used, and kept secure — explained in full on this page.

This privacy policy has been last updated. By continuing to use the ko444 platform, you agree to the terms of this policy.

1

Introduction & Scope

ko444 treats the personal privacy of all its users as a top priority. This Privacy Policy ("Policy") applies to all services operated through the ko444 website and platform (https://ko444.lat). This Policy explains what information we collect, why we collect it, how we use it, and what measures we take to protect your data.

This platform is intended only for individuals aged 18 or above who are interested in online gaming and betting services in Bangladesh. By using ko444's services, you confirm that you have read the terms of this Policy carefully and fully agree to them.

2

What Information We Collect

ko444 collects your information in two main ways — what you provide directly and what is collected automatically while you use the platform.

2.1 Information You Provide Directly

  • Full name and date of birth
  • Email address and mobile number
  • Username and password (stored in encrypted form)
  • Payment-related information — such as bKash number, Nagad number, Rocket number, or general bank account details
  • Documents required for identity verification (copy of national ID card or passport)
  • Content of communications with our support team

2.2 Information Collected Automatically

  • IP address and device type
  • Browser information and operating system
  • Login time and session duration on the platform
  • Pages visited and features used
  • Data from cookies and similar tracking technologies
  • Transaction history and gaming activity logs
3

Purpose of Data Collection

ko444 uses your personal information for the following legitimate purposes:

3.1 Account Management & Identity Verification

We need your basic identity information to create, maintain, and secure your account. We verify age and identity as needed to prevent money laundering and ensure responsible gaming.

3.2 Financial Transaction Processing

Your payment information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. All financial transaction data is stored securely and shared with relevant payment service providers only where necessary.

3.3 Service Improvement & Personalisation

By analysing your preferences and usage patterns, we improve ko444's services and create a more relevant experience for you.

3.4 Customer Support

Our 24/7 live chat and email support team may access your account and transaction information to resolve your issues quickly.

3.5 Security & Fraud Prevention

We monitor your session and behavioural data to detect and prevent unauthorised access, fraud, and other cyber threats.

4

Data Sharing & Third Parties

ko444 never sells your personal information to third parties. However, data may be shared in the following limited circumstances:

  • Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, or the relevant bank to complete deposits and withdrawals.
  • Technology Partners: Platform operation and hosting service providers may access limited data under strict confidentiality agreements.
  • Legal Obligations: Information may be disclosed to comply with a court order or a legitimate request from a competent authority.
  • Fraud Prevention: Relevant information may be shared with the appropriate authorities to assist in investigations related to fraud or money laundering.

Important: Before sharing data with any third party, we ensure they comply with adequate data protection standards and that only the minimum information required for the specific purpose is provided.

5

Cookies & Tracking Technologies

ko444 uses cookies to keep the website running smoothly and to improve your experience.

5.1 Types of Cookies

  • Essential Cookies: Required for login sessions and security checks — without these the platform cannot function properly.
  • Functional Cookies: Used to remember your preferred language, display settings, and similar preferences.
  • Analytics Cookies: Used to understand which parts of the platform are used most — these contain no personally identifiable information.

Most browsers allow you to disable or delete cookies. However, disabling essential cookies may prevent you from accessing some features of the platform.

6

Data Retention Period

ko444 retains your personal information only for as long as necessary. The retention period depends on the type of data and the purpose for which it is used:

  • Account information: for the entire period your account is active and for a defined period after closure for security and legal reasons.
  • Financial transaction records: for the period required to comply with financial regulations.
  • Support communication history: for a limited period to maintain customer service standards.
  • Log files and technical data: typically on a short-term rolling basis.
7

Data Security Measures

ko444 follows industry-standard security technologies and practices to protect your data:

  • SSL/TLS Encryption: All data transferred between your browser and our servers is encrypted.
  • Password Hashing: Your password is never stored in plain text — only a strong hash is kept.
  • Access Controls: Only authorised staff have access to specific data, and every access is logged.
  • Regular Security Reviews: Our technical team regularly tests for and addresses security vulnerabilities.
  • Server Protection: Data servers are protected by firewalls and IDS systems.

However, no method of transmitting or storing data over the internet can be guaranteed to be 100% secure. We are committed to ensuring the highest level of protection, but keeping your account password confidential and using a strong password is equally important.

8

Your Rights

As a ko444 user, you have the following rights regarding your own data:

8.1 Right of Access

You may request at any time to know what information we hold about you. We will provide that information within a reasonable timeframe.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected. Some information can be updated directly in your account settings; for other cases, contact our support team.

8.3 Right to Erasure

In certain circumstances you may request that your data be deleted. However, we may need to retain some data for a defined period due to legal obligations or ongoing disputes.

8.4 Right to Object to Processing

You may object to your data being used for marketing or analytical purposes. Once such a request is made, we will stop the relevant processing.

9

Protection of Children & Minors

ko444 strictly does not provide services to anyone under the age of 21. We do not knowingly collect or store personal information from any person under 21. If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.

If a parent or guardian believes their minor child has registered on this platform, please contact our support team immediately.

10

International Data Transfers

Some of ko444's servers or technology partners may be located outside Bangladesh. In such cases, your data may be transferred internationally. For each such transfer we ensure that the receiving party maintains adequate protection standards consistent with this Policy.

11

Third-Party Links & Services

The ko444 platform may include games from providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and Ezugi. These providers have their own privacy policies and are responsible for your activity on their platforms. This Policy does not apply to third-party services.

12

Changes to This Policy

ko444 reserves the right to update this Privacy Policy as needed. For significant changes, we will notify you via an announcement on the platform. The date of the most recent update will always be shown at the top of the Policy. Continued use of the platform after a change is made will be taken as your acceptance of the updated Policy.

We therefore recommend that you visit this page regularly and stay informed of any changes.

13

Responsible Gaming & Data Protection

ko444 is committed to responsible gaming. Information about your gaming behaviour — such as session length, bet amounts, and activity patterns — is monitored solely for your protection. If a user displays unusual or high-risk behaviour, we may offer support.

To learn more about responsible gaming, visit our Responsible Gaming page.

Have questions about your data protection?

Our support team is always ready to help with any questions about the Privacy Policy or your data.
Speak to us directly via 24/7 live chat or reach us by email: